Integration FAQ

We have put together this document to answer questions that we are frequently asked by developers.  If your question isn’t answered here, please get in touch.


Dummy question

When using accordions, the first item is open by default.  Added a dummy one and made it invisible, all options are then closed.

When requesting a rate, is the ordering of the currencies significant?
Yes. When you fetch exchange rate information from the Get Basic Rates endpoint, the returned currency pair string will match the value of the currency_pair input parameter. 

When you get a quote from the Get Detailed Rates endpoint, however, the value of the currency_pair property in the response will be standardised, adhering to market conventions for currency pair notation which does not consider the buy/sell order.

See our foreign exchange rates cookbook for more information.

How can I apply a mark-up to conversions?

The first step is to call the Get Detailed Rates endpoint. 

Amongst other response fields, this will give you the client_rate. Using your own mechanism, you can calculate an additional markup to the client rate and display this marked-up rate. You should also display the appropriate buy or sell amounts to your end customer for approval before executing the conversion request, this is also known as the “all-in price”. This is either the client_buy_amount or client_sell_amount, depending on which is fixed.

For example, imagine you decide to apply a 0.5% mark-up on a trade to buy 1000 USD from a GBP balance. The call to Get Detailed Rates passes the parameters below:


Parameter Name Parameter Type Value
buy_currency Query String USD
sell_currency Query String GBP
amount Query String 1000.00
fixed_side Query String buy
on_behalf_of Query String 1b0d6b8d-1d61-445d-8cda-a73e4c24265c
X-Auth-Token Header ea6d13c7bc50feb46cf978d137bc01a2


Note that the fixed side is set to ‘buy’.

A successful response payload will look like this:

    "settlement_cut_off_time": "2021-10-05T15:30:00Z",
    "currency_pair": "GBPUSD",
    "client_buy_currency": "USD",
    "client_sell_currency": "GBP",
    "client_buy_amount": "1000.00",
    "client_sell_amount": "710.28",
    "fixed_side": "buy",
    "client_rate": "1.4079",
    "partner_rate": "1.4079",
    "core_rate": "1.4079",
    "deposit_required": false,
    "deposit_amount": "0.0",
    "deposit_currency": "GBP",
    "mid_market_rate": "1.4080"


Taking the partner_rate of 1.4079, you would apply a mark-up of 0.5% to it – in this case this means subtracting 0.5% from the rate to show the customer a rate of 1.4009 (= 1.4079 x (1 – 0.005)). If you were selling USD to GBP, you would instead add 0.5% to the rate.

Since the buy-side was fixed, the  client_sell_amount should also be adjusted and displayed to your customer for approval,  it will also be part of the final conversion request. In our example, the adjusted client_sell_amountwould be:  

£710.28 x 0.005 (markup) = £3.55 

£3.55 + £710.28= £713.84 (final client_sell_amount). 

When you book the conversion, you would pass in the final client_sell_amount

How should I handle FX quotations as Currencycloud always shows live rates?

Since the rates that we provide are real time rates, we advise that you build in a timer or count-down to your application so that customers can confirm the displayed rate (live/indicative) within a specified time limit. This helps to mitigate your forex risk. 

In addition, you may choose to provide a marked up rate to the customer, please see the previous question for details on how to achieve this.  Adding a markup to the rates allows you to gain profit on trades and also helps mitigate your forex risk.

How should I use the unique_request_id parameters?
The unique_request_id is availaƒble as a parameter on the Create Conversion, Create Payment and Create Transfer APIs in order to allow you to give a transaction a unique identifier.  The purpose is two-fold: to help with the identification of a transaction, making searching easier; and as an idempotency key – this ensures that if you send duplicate requests to us we will not create multiple records.


Dummy question

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Can I validate a beneficiary’s account details?
Yes, the Validate Beneficiary endpoint will provide feedback on whether the data entered matches the requirements to create the beneficiary. We verify the beneficiary details when creating a payment. 
What is the default SWIFT charge type?

The initial default applied to an account is SWIFT Shared. The default can be configured to be either Shared (SHA) or Ours (OUR) depending on your specific needs. When making a payment, if no payment charge type is selected, then the default charge type of the account applies to the payment.

More information can be found in our Help Center.

How do I manage Purpose of Payment information?
Use our   Get Payment Purpose Code endpoint to get a list of payment purpose codes for the currency and entity type (company or individual). Please note that the entity_type` in the response refers to the payer entity type, not the recipient. 

When Creating a Payment, place the purpose of payment code in the purpose_code parameter.

Purpose of Payment information is only applicable to certain payment routes/currencies/scenarios, please do not pass a purpose code if it is not required as the API request will be rejected.

More information on these scenarios and the valid purpose codes can be found in our Help Center.

What is the mapping of parameters from the Get Beneficiary Requirements endpoint to Create Beneficiary?
There is no one to one mapping.  Some data translation needs to be made from the response from Get Beneficiary Requirements to Create Beneficiary (for example, acct_number >> account_number).


Dummy question

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Do you have an endpoint for opening specific currency wallets?
Yes, call our Get Balance endpoint for the chosen currency. If no wallet exists for this currency then one will be created.

Alternatively, a wallet will be opened upon a receipt or a conversion to the currency.